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(More customer reviews)I have an Ionic Pro Turbo and it will not stay on for more than a couple of hours before it shuts itself off. It is 2 months old and should be under warranty. I have called 1-800-875-8577 and they ask me to call that same number back but select option 1 for "retail purchase". I tried numerous times but no answer. I emailed and they gave me another number 1-800-554-6051 and they too told me I had to call 1-800-875-8577 and select option 1. After much persistance, I have now reached a live person twice, but both times, they disconnected me after I explained my problem.There is no doubt that they have no intention of honoring their warranty and it is too late to return to the store. Beware this product! Every time I have talked to someone, it has obviously been a call center in India. As an added comment, the blue light is so bright that it is distracting in the bedroom. You'll have to cover it up.
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Ionic Pro™ Turbo Air Purifier - The Ionic Pro™ Turbo has all the great features of the original Ionic Pro™, PLUS advanced technology that moves air three times faster without a fan making its filtering power twice as efficient! Other new features include convenient push button operation and a sleek high-tech look. 10"W x 11-1/2"D x 29-1/2"H. ULlisted. Limited warranty. (90IP01TA01WFP)
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